Page 4 - McDurmon Distributing Wholesale Marine Parts Catalog
P. 4

McDurmon Distributing is a proud wholesale   cDurmon Distributing is committed to providing the marine products
            marine distributor of quality marine parts and   Mour dealers need to keep their customer’s boats on the water. We have
            accessories.                      improved our product lines this year with new and exciting products, and will
            For over 48 years, McDurmon Distributing has   work diligently to maintain our inventories throughout the boating season.
            been supplying marine parts from leading   We at McDurmon Distributing wish to thank our loyal customers and look
            marine manufacturers to marinas and boatyards   forward to serving you this year.
            throughout the world. We are committed to
            growing your business by providing the marine   For technical assistance or questions regarding the products in this catalog, call
            products you need to keep your customers’ boats   1-800-621-4130. Our McDurmon parts professionals are ready to provide fast,
            on the water.                     personal service.
            McDurmon Distributing is independently owned   Policies, procedures, and pricing are subject to change without notice.
            and operated. Our professional customer service   Business Hours
            representatives and qualified staff of marine
            experts have the experience and expertise to get   Customer service is open 8:30 a.m. to 5:00 p.m. Eastern time, Monday through Friday.
            you the right parts every time.   Office hours are extended Memorial Day through Labor Day to 8:00 a.m. to 6:00 p.m.
                                              Eastern time, Monday through Thursday.
            When your customers demand to     Please note our office and shipping department are closed for the following holidays:
            be back on the water, you don’t   Memorial Day, 4th of July, Labor Day, Thanksgiving (Thursday and Friday), and all days
            have time to delay getting parts   from Christmas Eve through the New Year’s Day holiday.
            That’s why McDurmon Distributing adjusts our   Registered online McDurmon customers may place orders 24 hours a day, 7 days a week
      TERMS AND POLICIES
            summer hours to better serve you.   at www.mcdurmon.com.
            In-season hours                   Contact Us
                                              McDurmon Distributing is located at: 12238 N. Fenton Road, Fenton, MI 48430.
            Memorial Day through Labor Day
                                              Visit us online at www.mcdurmon.com
            Monday-Thursday 8:30 a.m. to 6:00 p.m. EST
                                              Phone: (810) 750-0411, Toll Free Phone: (800) 621-4130, Toll Free Fax: (888) 366-2424
            Fridays 8:30 a.m. to 5:00 p.m. EST
                                              Ordering
            Off-season hours                  •  Please have your assigned customer number ready before placing an order
            Monday-Friday 8:30 a.m. to 5:00 p.m. EST  •  Use the part number listed in the current McDurmon catalog
            Shipping deadlines                •  Minimum order is $25. Orders less than $25 will incur a $5 handling charge
                                              • No add-ons will be allowed to orders previously placed
            To guarantee same day shipping, place your   •  “Next Order” option. This option allows you to keep your order open until you request
            order by:                          shipment. It is your responsibility to close the order and request shipment
            3:00 p.m. during in-season hours
            4:00 p.m. during off-season hours  •  We recommend placing orders before 3:00 p.m. to ensure same day shipment
            Ordering is easy                  Back Orders
                                              • Orders over $25 will ship automatically
            With three different ways to order the marine   •  Orders under $25 will be placed on Next Order status and be shipped with your next
            parts and accessories you need, McDurmon   order
            Distributing makes it fast and convenient.
                                              •  Back orders on next order status will be canceled after 30 days
            Call (800) 621-4130               •  Customers must cancel any back order they do not want shipped
            Unlike other distributors, a professional   Special Orders
            customer service representative, not an   • Special orders cannot be canceled nor returned
            automated phone system, will assist you.  For   • Delivery time is at the discretion of our vendors
            faster service, please have your dealer number
            and part numbers ready when calling.  •  Some special orders require pre-payment and/or a Special Order Agreement Form
                                               with customer signature
            Fax (888) 366-2424                Drop Shipments
            Already have an order form filled out? Simply   • A $5 charge is applied to all drop ship orders
            fax it to us with your dealer information.
                                              • Online orders will not incur any drop ship charges
            Online www .mcdurmon .com         •  No direct drop shipment from our vendors to retail customers
            For ultimate convenience, place your order   •  Drop shipment applies to open accounts and credit card customers with accounts in
            online anytime…day or night!       good standing only
     4                     McDurmon Distributing providing quality and service since 1968
   1   2   3   4   5   6   7   8   9